Case studies

Work that stayed in production

A selection of platforms Lintel designed, built and continues to operate with our clients.

TelephonyTelecom operator, India

Unified contact centre for a national carrier

Replaced six legacy PBX islands with one SIP-native routing fabric handling omni-channel queues.

4.2M

calls routed monthly

MobileUtilities group

Field operations app for 8,000 technicians

Offline-first app with job dispatch, asset scanning and signature capture across low-connectivity regions.

38%

faster job closure

CloudFinancial services platform

Zero-downtime migration to multi-region cloud

Containerised a monolith, introduced IaC pipelines and shipped an active-active regional topology.

99.99%

availability post-launch

WebRetail chain

Commerce replatform with headless architecture

Composable storefront with edge rendering, unified catalogue and a design system for 12 markets.

2.1s

faster median load

AIInsurance provider

Conversational IVR modernisation

LLM-driven speech self-service replacing DTMF trees, with live agent handoff and full call analytics.

61%

self-service resolution

CloudFreight network

Streaming data platform for logistics

Event-driven ingestion of telematics with real-time ETA modelling and operator dashboards.

120K

events per second